Settlement Support Specialist

Kansas City, MO
Full Time
Entry Level

TITLE: Settlement Support Specialist
SALARY: Competitive base salary commensurate with experience, plus annual bonus opportunity 

REQUIREMENTS: High School Diploma and minimum of 1-year customer service experience
PREFERRED:  Experience in Administrative Support, Personal Injury, or other injury related practice areas

“MIKE’S GOT THIS!” – DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri.  Founded in 2013 by Mike DiPasquale and Jason Moore, DM Law’s growth has been driven by the professional and compassionate legal representation provided to clients after a traumatic and sometimes life-altering event of a personal injury

Job Overview:
The Settlement Support Specialist will collaborate with the legal team to manage the settlement payment process and provide the best service to our clients.

Duties & Responsibilities:

  • Contacting clients, insurance companies, and other parties to initiate payment processes related to personal injury claims
  • Maintaining accurate records of all transactions, communications, and agreements
  • Preparing payment reports
  • Working closely with attorneys, paralegals, and other staff members to ensure that the payment process is handled in accordance with the firm’s policies and legal guidelines
  • Addressing and resolving any issues that may arise during the payment process, such as client concerns, questions, and expectations.
Knowledge and Skills:
  • Ability to excel in a fast-paced work environment
  • Exceptional organizational, prioritization and time-management skills
  • Committed to providing superb responsive and compassionate client service
  • Proficient with Microsoft Office programs – Outlook, Excel, Word, etc.
Employee Perks:
  • Benefits package – Health, vision and dental insurance coverages
  • 401(k) matching retirement plan – up to 4%
  • 3 weeks (120) hours of PTO
  • Paid holidays
  • Work/Life balance – do the job you love, with great people and NO long, crazy hours
  • Stability – become an integral member of an energetic team in a growing law firm

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
DiPasquale Moore, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 

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